image representing patient reviews and feedback

Patient feedback and surveys

We are always interested in hearing feedback from our patients, good or bad.  Below are the ways you can provide feedback to the practice. If you feel it necessary, you can also make a complaint to the practice.

All our feedback is collated and reviewed on a regular basis with our Patient Participation Group.  

image of survey responses

Friends and family test

If you have had a recent interaction with the surgery please rate us on 'how likely you would be to recommend us to your friends and family'. You can also leave comments on your recent experiences. You can find these short surveys either in surgery or by using the button below.

Take the test     See results

Review us on the NHS website

You can also read reviews of the practice, and leave your own review on the NHS website.

   Review Hendford Lodge

   Review Abbey Manor

Review us on Google

You can also share your experiences of Diamond Health Group with a Google review.

   Review Hendford Lodge

   Review Abbey Manor

Patient experience surveys

We run occasional patient experience / satisfaction surveys relating to different aspects of the services we provide. The results of our most recent surveys can be viewed or downloaded as PDF files below: