Patient Access - online patient services
Patient Access is a convenient online service which allows you to, order repeat prescriptions, update your address details, view your medical records and send secure messages to the practice. Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday.
The Patient Aceess service is available 24/7/365 and can be accessed from your computer, tablet or mobile phone and there is an app available for both Android and Apple users.
Registering for Patient Access in person
Step 1. Read this Patient Access information leaflet
Step 2. Download, complete and print our Patient Access application form
Step 3. Visit the Practice in person and hand to reception your completed application form. Please inform the receptionist whether you've read the information leaflet. Please Note that we also have the application form and information leaflet at reception if you are unable to download, complete and print it.
Step 4. Show your identification - two forms of ID are requied, including one photo ID such as a passport, drivers licence, freedom pass etc.., and also one form of ID with your home address on it, such as a recent utility bill or bank statemen. See a full List of acceptable ID in this PDF file.
Once you have completed the above steps, the receptionist will print you a Patient Access pin document which you need in order to sign up to Patient Access.
Simply follow the information leaflet instuctions you have downloaded or have been given to you by the receptionist.
Once you have registered your Patient Access account, you will have full access to all the online services you requested.
Register from home and visit the surgery later
You can also register for this service online without visiting your practice - this method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring along two forms of ID - one photo ID such as a passport, drivers licence, freedom pass etc..., and also one form of ID with your home address on it, such as a recent utility bill or bank statement.
How to register online
To register, click the 'REGISTER ONLINE' button below. After clicking the button, you will be asked the following question: 'Have you received a registration letter from your practice?' Yes or NO.
Answer NO and continue by answering and completing the questions on the screen.
At the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.
Remember: Once you've registered online, you will need to bring in your ID to the practice so that we can give you full access to your account. You will also need to read our information leaflet and download, complete and print our Patient Access application form.
If you need more help on registering for the service further advice is available at the Patient Access website
Download the Patient Access app to your phone or tablet
The Patient Access app is avilable for Android from the Google Play, and iOS from the Apple Store
Google Play download Apple Store download
Patient Access security
Your security is very important to us. We take a number of measures to help safeguard you while you are using Patient Access. This site uses a security certificate issued by a trusted authority. This is a way to prove the site is genuine and to tell your browser to use strong encryption for every page you view. You will see the same technique used by online banks and shops.
