Which clinician should I see?
When calling or using our e-consulation services please provide us with as much information as possible which will enable us to get you an appointment sooner with the most appropriate clinician - doctor, nusrse, heat care assistant etc...
Please be assured that all staff are bound by the same rules of confidentiality as the doctors.
The information below will help you decide the most appropriate clinician to consult. Click on the condition name to reveal the advice for that condition.
Asthma review
Who to see?
Practice Nurse
Advice
Please contact reception on 01935 470200 (Hendford Lodge) or 01935 404820 (Abbey Manor) to make an appointment. Please ask for an Asthma appointment and remember to bring your inhalers if possible.
Blood tests
Who to see?
Health Care Assistant / Phlebotomists
Advice
Clinics are held weekly. Blood tests MUST have been requested by a clinician. Please call 01935 470200 (Hendford Lodge) or 01935 404820 (Abbey Manor) to book an appointment.
Chest infection
Who to see?
Nurse Practitioner / Paramedic - Acute Care Team
Advice
A Nurse Practitioner is a registered nurse who has completed advanced education to a minimum of a master's degree and training in the diagnosis and management of common medical conditions, including chronic illnesses. Please contact reception on 01935 470200 (Hendford Lodge) or 01935 404820 (Abbey Manor) to make an appointment.
Cold and flu symptoms
Who to see?
Nurse Practitioner / Paramedic - Acute Care Team
Advice
A Nurse Practitioner is a registered nurse who has completed advanced education to a minimum of a master's degree and training in the diagnosis and management of common medical conditions, including chronic illnesses. Please contact reception on 01935 470200 (Hendford Lodge) or 01935 404820 (Abbey Manor) to make an appointment.
COPD review
Who to see?
Practice Nurses
Advice
Please book an appointment by calling 01935 470200 (Hendford Lodge) or 01935 404820 (Abbey Manor) to see the Practice Nurse and bring your inhalers if possible.
Lifestyle and diet advice
Who to see?
Health Coach
Advice
We have four Health Coaches who work on developing and attaining health promoting goals with Patients with the intent of reducing health risks, improving self-management of chronic conditions, and increasing health-quality of life. To book and appointment please call, 01935 470200 (Hendford Lodge).
Medication advice
Who to see?
Pharmacist
Advice
We employ an in house Pharmacist who can offer advice and guidance both over the phone and through face to face consultations. Our Pharmacist can help you by conducting reviews of your medication use, answering any question you may have about medication, as well as having a specialist interest in hypertension and diabetes. To book an appointment please call, 01935 470200 (Hendford Lodge).
Skin conditions such as eczema and psoriasis
Who to see?
Nurse Practitioner / Paramedic - Acute Care Team
Advice
A Nurse Practitioner is a registered nurse who has completed advanced education to a minimum of a master's degree and training in the diagnosis and management of common medical conditions, including chronic illnesses. Please contact reception on 01935 470200 (Hendford Lodge) or 01935 404820 (Abbey Manor) to make an appointment.
Smear tests
Who to see?
Practice Nurses
Advice
To ensure that your smear test is most effective, try to book an appointment during the middle of your menstrual cycle (usually 14 days from the start of your last period), as this can ensure a better sample of cells is taken. If you use a spermicide, a barrier method of contraception or a lubricant jelly, you shouldn't use these for 24 hours before the test, as the chemicals they contain may affect the test. Smears can only be booked if you have received an invitation letter in the post or a text from the Practice.
Spirometry
Who to see?
Assistant Practitioner
Advice
Do not smoke for at least 1 hour before your appointment. No vigorous exercise 30 minutes before the test. Do not eat a large meal. Do not use the blue inhaler unless necessary for 4 hours prior to your appointment. Do not use a steroid inhaler (brown, purple, red/white) for 12 hours before.
